The Patient Journey
in Solihull

Our patients well-being and happiness is of paramount importance to the dentists, dental nurses, receptionists and other dental professionals at all times.

Not only do we strive to deliver the very best possible results to our patients but we also endeavour to make the whole patient journey from the initial point of contact, through treatment to the after care, to be at the highest level of customer care and service, enjoyable, relaxing, stress-free and with the end result being totally worthwhile and rewarding.

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Kimberley Drew
19/07/2022

Started going to ascent dental care last March 2021 with the fear of having any dental work, I have always been so self conscious of my teeth from young but just lost confidence in any dentist that saw me.
Safe to say I met Jas who has filled me with confidence and put me at ease, knowing what I wanted to achieve set me up with the perfect plan, I quit smoking to achieve healthier teeth with the advice from jas and I am now towards the end of the treatment, and am so pleased with the end results!! the staff are so welcoming and the professionalism and work within is by far worth any price on the treatment you receive!
Thanks team! Amazing work!!

A
Alison Owen

Made me feel relaxed when I was feeling a bit anxious, really friendly & knowledgeable about what they are doing & sent me off feeling very confident. Followed up with a courtesy call the next day.
Really pleased with my treatment so far 👍👍 …

What Can You Expect to
Experience on Your Patient Journey?

From when you first contact the clinic, either by calling us, filling out a webform, or even popping in while you walk by, you will be greeted by a professional, friendly and caring member of the team who will gladly provide you with any information you may require. We will cater for your specific needs and requirements and will happily work around your lifestyle to accommodate any callbacks or appointments.

We will NOT push or act pushy towards any patients in regards to making a decision to:

  • Arranging a free consultation or appointment
  • Going ahead with treatment

We WILL be up front with the information regarding the treatment you are interested in and we will give you accurate treatment plans (with prices) before you take up treatment. We will ensure we clearly explain each step of the treatment plan and will make sure that you are happy with every step before we progress.

Steps of the Journey…

Step 1

Initial Contact

We will respond to each and every form of communication with patients and new patients in a professional, friendly, helpful and courteous manner.

Step 2

Appointment Booked

After your appointment has been successfully booked to meet your needs we will send over a confirmation of the booking as well as a welcome pack that will provide further information about the clinic – if you still have any questions you would like to ask, please just ask – we are happy to answer any questions!

Step 3

Free Consultation or
First Appointment

From when you first enter our clinic to when you leave you will be treated with respect and care and all members of the team will act professional, friendly and courteous to your needs.

Video testimonials

Susie

Susie Feels Wonderful!

Here’s long-time Ascent Dental fan Susie after another hygiene appointment with our team. “I feel wonderful!” She says.

Charlotte

Charlotte Hasn’t Looked Back!

Meeting Gursh and the Ascent team was the nudge Charlotte needed to get over her fear of the dentist and undergo Invisalign treatment—just in time for her wedding!

Book your FREE Consultation

Get in touch to book your FREE consultation and become one of Ascent Dental’s many happy patients.

Ascent Dental

Solihull

  • Mon 9:00am - 6:00pm
  • Tue 9:00am - 6:00pm
  • Wed 9:00am - 6:00pm
  • Thu 9:00am - 6:00pm
  • Fri 8:30am - 5:30pm
  • Sat 9:00am - 2:00pm
  • Sun Closed

We have more clinics available in...

Loughborough

66 Park Road
Loughborough
LE11 2HH

Call 01509 213 314
Malvern

143 Barnards Green Road
Malvern
WR14 3LT

Call 01684 573 314
Leamington Spa

Connaught House
Morrell Street
CV32 5SZ

Call 01926 334421
Tamworth

57 Albert Rd
Tamworth
B79 7JN

Call 01827 664 35