The Patient Journey
in Solihull
Our patients well-being and happiness is of paramount importance to the dentists, dental nurses, receptionists and other dental professionals at all times.
Not only do we strive to deliver the very best possible results to our patients but we also endeavour to make the whole patient journey from the initial point of contact, through treatment to the after care, to be at the highest level of customer care and service, enjoyable, relaxing, stress-free and with the end result being totally worthwhile and rewarding.
Started going to ascent dental care last March 2021 with the fear of having any dental work, I have always been so self conscious of my teeth from young but just lost confidence in any dentist that saw me.
Safe to say I met Jas who has filled me with confidence and put me at ease, knowing what I wanted to achieve set me up with the perfect plan, I quit smoking to achieve healthier teeth with the advice from jas and I am now towards the end of the treatment, and am so pleased with the end results!! the staff are so welcoming and the professionalism and work within is by far worth any price on the treatment you receive!
Thanks team! Amazing work!!
Made me feel relaxed when I was feeling a bit anxious, really friendly & knowledgeable about what they are doing & sent me off feeling very confident. Followed up with a courtesy call the next day.
Really pleased with my treatment so far 👍👍 …
Steps of the Journey…
Step 1
Initial Contact
We will respond to each and every form of communication with patients and new patients in a professional, friendly, helpful and courteous manner.
Step 2
Appointment Booked
After your appointment has been successfully booked to meet your needs we will send over a confirmation of the booking as well as a welcome pack that will provide further information about the clinic – if you still have any questions you would like to ask, please just ask – we are happy to answer any questions!
Step 3
Free Consultation or
First Appointment
From when you first enter our clinic to when you leave you will be treated with respect and care and all members of the team will act professional, friendly and courteous to your needs.
Video testimonials
Susie Feels Wonderful!
Here’s long-time Ascent Dental fan Susie after another hygiene appointment with our team. “I feel wonderful!” She says.
Charlotte Hasn’t Looked Back!
Meeting Gursh and the Ascent team was the nudge Charlotte needed to get over her fear of the dentist and undergo Invisalign treatment—just in time for her wedding!
Five-Star
Rated Care
4.8 of 5 based on 263 reviews
I have been visiting Ascent Dental for a year now as I required an implant to one of my front teeth. I have been treated by Dr Faresh Desai and I have found him to be very skilled technically and someone who has extremely high standards with regard to his treatment and the appearance of the finnished product. I would recommend him and his team, who are all very friendly and efficient. Before choosing Ascent Dental I explored a number of other dentist who all came up short with regard to my expectations, but Faresh has met all of them and as such I have now had a second implant.
I want to say a huge thank you to: Jaz, Faresh & all the staff that took care of me throughout my treatment.
I never used to smile and show my teeth on photos.
I can now smile with confidence, as my smile has been returned.
Anyone who is considering undergoing dental treatment should definitely speak with Ascent Dental first.
As they listen to what you are trying to achieve, and make you feel safe, reassured and satisfied.
Thanks guys
I had a lingual brace fitted to my top teeth with Ascent Dental last year and I am very pleased with the results. I had some overcrowding and crookedness which has now been resolved and I feel much more confident with my smile! I would definitely recommend this type of brace if you are wishing to straighten your teeth invisibly, no one even noticed that I had a brace unless I pointed it out. The staff were very helpful and supportive during my treatment. I am now considering having my bottom teeth done with the same type of brace.
From the moment i entered, i was met by the lovely receptionist and staff. Everyone was really friendly and helpful. They addressed all the questions and concerns i had and were able to give me recommendations. They were completely transparent and clear about what the treatment may entail. Definately the best dentist I have ever been too! Very excited for the plan they have made for me. 10/10 :)
Incredible customer service, a consistently professional team that manage your cosmetic dentistry course and all its aspects. I put off my improvements for years because of horror stories I had heard about cosmetic outcomes, but delighted I picked Ascent Dental Care Solihull to finally manage my treatment. So a big thank you to Laura the cosmetic dentician and Rose for holding my hand proverbaly as I went through my course. A special mention for Laura’s supporting technicians and the reception staff, an excellent team full stop.
You are in good hands.
I have always been conscious of my teeth however I am so happy with my veneers. The team at Ascent Dental explained everything in detail to me and were very thorough. They made me feel extremely relaxed. I love my new smile.
I recommend Ascent Dental to everyone!
Absolutely delighted with my treatment & results. I am so pleased that I did my research and chose to have my treatment with Girsh at Ascent in Dorridge. My case was not straightforward and the solution he designed was thoughtful and practical. I am genuinely thrilled with the results and would recommend to anyone.
Fantastic dentist , managed to fit me in same day and extract wisdom tooth that previous dentist had made a real mess of . So happy and pain free at last .
Put off visiting a dentist for some years and need a host of work undertaking. Laura and her assistant Georgie were great. Very professional and compassionate about relieving my anxiety about visiting a dentist. A friendly vibe throughout all the staff creates a relaxed atmosphere I’d reccomend to anyone.
I had my teeth whiten here and was amazed by the results. Great care and information from Doctor Yasmin Shajarchy would highly recommend them to anyone
Fantastic dental practice with brilliant staff. Each and every team member makes you feel welcome and they are all extremely helpful and polite. I enjoy my visits here and I’m always made to feel comfortable, which is important when visiting the dentist. I highly recommend the practice.
I had my teeth done not while ago, Yasmin Shakarchy is my dr dentist! She’s is phenomenal! She knows exactly what she’s doing and has fixed my smile. I had Invisalign done. If you’re thinking of getting your teeth done, go with Dr Yasmin!!! She’s based in Birmingham & Solihull Trust me you won’t regret it 👍😊 I am one happy customer xx …
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